TAILORED TO TEAMS
Microsoft Teams has become the favored platform for messaging, video conferencing, collaboration and productivity. Teams is mainly used as a communication tool within the own company or for video conferencing with external participants. For traditional, external voice communications to customers, partners or suppliers, specialized telephony solutions offer more options to ensure optimal customer service. Enreach offers several ways you can add voice communication features to Microsoft Teams:
- Easily and quickly connect Microsoft Teams to the public telephone network with Operator Connect
- Extend Microsoft Teams with seamlessly integrated, powerful telephony features
- Connect phone system from the cloud including connectivity with Microsoft Teams
With Operator Connect, you add full telephony capabilities to Microsoft Teams and turn your Microsoft Teams app into a flexible business phone system. Within the Teams Admin Center, you can order phone numbers and SIP trunks from Enreach and activate them for Microsoft Teams. Then simply assign these numbers to your Microsoft Teams users and you're ready to start making and receiving calls.
USE MORE FUNCTIONS
If you have higher demands on voice communication for optimal customer service, the Enreach portfolio provides you with flexible extensions.
With its extensive PBX functionalities, the focus of Enreach solutions is clearly on voice communications. The strong call routing options, the flexible terminal support, but also the extensive connection options to the public telephone network ensure optimal accessibility in the company and thus enable perfect customer service.