In the following we inform about the collection of personal data when using our website. Personal data are all data that are personally identifiable to you, e.g. name, address, e-mail addresses, user behavior.
Responsible according to Art. 4 para. 7 General Data Protection Regulation (GDPR) is Swyx Solutions GmbH, Emil-Figge-Str. 86, 44227 Dortmund, firstname.lastname@example.org (see also our imprint). You can reach our data protection officer at email@example.com or our postal address with the addition "the data protection officer".
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist.
If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. We also specify the defined criteria for the storage period.
You have the following rights towards us with regard to personal data concerning you:
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR):
the amount of data transferred in each case
In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk in the browser you use and through which certain information flows to the place that sets the cookie (here by us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.
This website uses the following types of cookies, the scope and functionality of which are explained below:
Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.
You can configure your browser settings according to your wishes and refuse the acceptance of third party cookies or all cookies, for example. Please note that you may not be able to use all functions of this website.
The Flash cookies used are not recorded by your browser, but by your Flash plug-in. Furthermore, we use HTML5 Storage Objects, which are stored on your end device. These objects store the required data independently of your browser and do not have an automatic expiry date. If you do not want the Flash cookies to be processed, you must install an appropriate add-on for your browser. You can prevent the use of HTML5 Storage Objects by using private mode in your browser. We also recommend that you regularly delete your cookies and your browser history manually.
In addition to the purely informational use of our website, we offer various services that you can use if you are interested. As a rule, you must provide further personal data, which we use to provide the respective service and to which the aforementioned data processing principles apply.
In some cases we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.
Furthermore, we may pass on your personal data to third parties if we offer special offers, competitions, contracts or similar services together with partners. For more information, please provide your personal data or see the description of the offer below.
If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.
If you have given your consent to the processing of your data, you can revoke this at any time. Such a revocation influences the permissibility of processing your personal data after you have given it to us.
If we base the processing of your personal data on the weighing of interests, you may object to the processing. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the following description of the functions. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.
Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us about your advertising contradiction under the following contact data:
By e-mail: firstname.lastname@example.org
Postal address: Swyx Solutions GmbH, Emil-Figge-Str. 86, 44227 Dortmund, Germany
If you have subscribed to our newsletter with your consent, we will use it to inform you about our current interesting offers.
The only mandatory information for sending the newsletter was your e-mail address. The indication of further, separately marked data was voluntary and is used to be able to address you personally. We have stored your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.
You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail or by e-mail to email@example.com or by sending a message to the contact details stated in the imprint.
This website uses Google Analytics, a web analysis service of Google Inc. "("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and Internet use.
The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.
This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are further processed in abbreviated form, so that a personal relationship can be ruled out. As far as the data collected about you is personal, it will be excluded immediately and the personal data will be deleted immediately.
We use Google Analytics to analyse and regularly improve the use of our website. We can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 Par. 1 S. 1 lit. f GDPR.
Our website currently contains links to the following social media websites: Facebook, Google+, Twitter, Xing, LinkedIn. When you visit our site, no personal data is passed on to the operators of the social media websites. You can recognize the link to the social media website by the mark on the box above its initial letter or the logo. We offer you the opportunity to go directly to the corresponding social media website via this link. We recommend that you log out regularly after using a social network, especially before activating the link, as this way you can avoid being assigned to your profile on the social media website.
Should you visit one of the linked social media websites, we have neither influence on the data collected and data processing processes, nor are we aware of the full extent of data collection, the purposes of processing, the storage periods. We also have no information on the deletion of the data collected by the social media provider.
Further information on the purpose and scope of data collection and its processing by the social media provider can be found in the following data protection declarations of these providers. They will also provide you with further information about your rights in this regard and setting options to protect your privacy.
Addresses of the respective social media providers and URL with their data protection information:
a) Facebook Inc, 1601 S California Ave, Palo Alto, California 94304, USA; www.facebook.com/policy.php; further information on data collection: www.facebook.com/help/186325668085084, www.facebook.com/about/privacy/your-info-on-other and www.facebook.com/about/privacy/your-info. Facebook has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
b) Google Inc, 1600 Amphitheater Parkway, Mountainview, California 94043, USA; www.google.com/policies/privacy/partners/. Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
c) Twitter, Inc. 1355 Market St, Suite 900, San Francisco, California 94103, USA; twitter.com/privacy. Twitter has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
d) Xing AG, Gänsemarkt 43, 20354 Hamburg, Germany; www.xing.com/privacy.
e) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; www.linkedin.com/legal/privacy-policy. LinkedIn has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
We have integrated YouTube videos into our online offering, which are stored on www.YouTube.com and can be played directly from our website. These are all integrated in the "extended data protection mode", i.e. no data about you as a user will be transmitted to YouTube if you do not play the videos. Only when you play the videos will the data referred to in paragraph 2 be transmitted. We have no influence on this data transmission.
By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under point 3. of this declaration will be transmitted. This is independent of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
On this website we use the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.
By visiting the website, Google receives the information that you have called up the corresponding subpage of our website. In addition, the data mentioned under point 3. of this declaration will be transmitted. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
We use the offer of Google Adwords to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites and in search engines. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
These advertising media are delivered by Google via so-called "Ad Servers". For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Adwords stores a cookie on your PC. These cookies usually expire after 90 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values.
These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an Adwords customer's website and the cookie stored on their computer has not expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this page. Each Adwords customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of Adwords customers. We do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognize which of the used advertising measures are particularly effective. We do not receive any further data from the use of advertising material; in particular, we cannot identify users on the basis of this information.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and the further use of the data which are raised by the use of this tool by Google and inform you therefore according to our knowledge: By the integration of AdWords conversion Google receives the information that you called the appropriate part of our Internet appearance or clicked an announcement of us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any ads from third-party providers; b) by deactivating cookies for conversion tracking, by setting your browser so that cookies are blocked by the domain "www.googleadservices.com", www.google.de/settings/ads, this setting being deleted when you delete your cookies; c) by deactivating the interest-based ads of the providers that are part of the "About Ads" self-regulation campaign via the link www.aboutads.info/choices, this setting being deleted when you delete your cookies; d) by permanently deactivating Firefox, Internet Explorer or Google Chrome in your browsers under the link www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all functions of this offer in full.
The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR. Further information on data protection at Google can be found here: www.google.com/intl/de/policies/privacy and services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at www.networkadvertising.org Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
Our website uses the pixel-code technology of wiredminds GmbH (www.wiredminds.de) to analyse visitor behaviour.
This may involve the collection, processing and storage of data from which user profiles are created under a pseudonym. Where possible and reasonable, these usage profiles are made completely anonymous. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and serve to recognise the Internet browser. The collected data, which may also contain personal data, is transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left behind by visits to the websites to create anonymous user profiles. The data obtained in this way will not be used to personally identify the visitor to this website without the separate consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym. If IP addresses are recorded, they are immediately made anonymous by deleting the last number block.
We use external fonts, so-called Google Fonts, provided by Google on our website for the purpose of uniform representation of fonts on your device. Google Fonts is a service provided by Google Inc. "("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly. If your browser does not support web fonts, a default font is used by your computer.
The integration of the web fonts takes place via an interface ("API") to the Google services. Google may collect and process information (including personal data) in the United States by incorporating the web fonts. Google has submitted to the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework.
We do not collect any data ourselves as part of the provision of Google Fonts.
The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f) DSGVO. Our justified interest in this lies in the great benefit that a uniform representation of the fonts offers. Through the possibility of a uniform display, we keep the design effort lower than if we had to react to font standards of different operating systems or browsers with our own graphically adapted websites. Google also has a legitimate interest in the (personal) data collected in order to improve its own services.
The provision of personal data is neither required by law nor by contract and is not required for the conclusion of a contract. You are also not obliged to provide personal data. However, failure to make this information available may mean that you may not be able to use our website or not be able to use it in full and that the presentation of the website may change.
You can set your browser not to load fonts from Google servers. If your browser does not support Google Fonts or if you block access to the Google servers, the text will be displayed in the system's default font.
For more information, see:
Below, we provide information on the collection of personal data when using the service website. 'Personal data' means any data that can be related to you personally, such as name, address, e-mail addresses or user behavior.
Within the meaning of Article 4(7) EU General Data Protection Regulation (GDPR), the controller for this website is Swyx Solutions GmbH, Emil-Figge-Str. 86, 44227 Dortmund, firstname.lastname@example.org (see Legal Notices). You can contact our Data Protection Officer by e-mail at email@example.com or by writing to our mailing address ‘attn. Data Protection Officer’.
When you contact us by e-mail or using a contact form, the data you provide (your e-mail address, and if applicable your name and your telephone number) will be stored by us in order to answer your questions. We will delete the data collected in this context after its storage is no longer required, or we will restrict its processing if we are required by law to retain it.
In case we engage contracted service providers for individual functions of our offer, or we would like to use your data for advertising purposes, we will inform you in detail below about the respective processes. We will also specify the defined criteria for the storage periods.
In your dealings with us, you have the following rights concerning your personal data:
You also have the right to lodge a complaint with a data protection supervisory authority concerning our processing of your personal data.
If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Article 6(1)(f) GDPR):
In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk in association with the browser you’re using and by means of which the party who sets the cookie (in this case, us), transmits certain information. Cookies cannot run programs or deliver viruses to your computer. They serve to make our site more user-friendly and effective.
Transient cookies are automatically deleted when you close the browser. This includes session cookies in particular. These store a ‘session ID’, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized again when you return to the site. Session cookies are deleted when you log out or close the browser.
Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie in question. You can delete the cookies at any time using your browser’s security settings.
You can configure your browser settings as desired and reject third-party cookies or cookies in general, for example. However, please note that if you do so, you may not be able to experience full functionality of this website.
The Flash cookies used are not recorded by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your device. These objects store the required data independently of the browser you use and do not have an automatic expiry date. If you do not wish to use Flash cookies, you must install an appropriate add-on for your browser. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly clear your cookies and your browser history manually.
If you have given your consent to the processing of your data, you can withdraw this at any time. If you exercise this right, this will affect our ability to process your personal data after you communicate your withdrawal to us or the respective Swyx sales partner.
Insofar as we, or the respective sales partner, base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if the processing is not necessary in particular for the performance of a contract with you. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. Where you provide reasons for your objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.
In addition to purely informational use, the website also offers an online meeting service after you have logged in. This service can be started directly from the browser, without the additional download of software. For this purpose, you can generally provide further personal data which we use to provide the respective service and to which the aforementioned data processing principles apply.
The service is available to end customers:
(1) End customers: Customers of a sales partner who purchase products or Swyx services for their own use, but not for resale
(1) If you wish to use our service as a moderator, you must log in with the log-in information (user name and password) provided to you. Initially you will receive an email with a link to set your access password. As an end customer you will receive the data after signing a contract with your Swyx sales partner.
(2) Guest participants of a meeting can use the link received from the moderator to join the meeting via browser and register for the meeting with a name of their choice. Alternatively, they can join the meeting by telephone. An overview of the dial-in numbers per country can be found on the service's website. To dial in, the meeting room number is required, which is provided by the moderator.
(3) If you use our service as a moderator, we store the data required in this respect until you request final deletion of your account from your Swyx sales partner. Furthermore, we will store the optional data provided by the participants for the duration of your use of the service. Files stored in the conference room are saved until the moderator or the participants delete them independently. The legal basis for this is Article 6(f) GDPR.
(4) If you use the service, your data will be made accessible to other participants of your meetings depending on the contractual services.
(5) To prevent unauthorized access to your personal data, the connection is encrypted using TLS technology.
(1) We process the following personal data if you enter them into the service:
(2) Without limitation, we process this personal data in accordance with:
(3) This data is collected for the following purposes:
(4) In addition, Swyx and/or Swyx partners have a legitimate interest in:
The personal data collected for the aforementioned purposes will be erased from the service after storage is no longer required, unless Swyx or the Swyx partner is obliged by law to store the data for a longer period or you have consented to further storage in accordance with Article 6(1)(a) GDPR.
Transmitted audio, video or screen content are not recorded.
The chat history is deleted at the end of each meeting.
Uploaded files remain stored in the meeting room of the host until the host deletes them. As soon as the host ends and starts a meeting, he is notified about existent files in the meeting room, if any.
In connection with the purposes referred to above, we share personal data provided to us with third parties with whom we cooperate on the basis of contract data processing agreements. The data that we share may be used by the third party exclusively for the purposes mentioned. If the registered office of a third party is outside the European Union or the European Economic Area, this is considered a transfer to a third country. Data will only be transferred to a third country if an adequate level of data protection is guaranteed or if one of the exceptions listed in Article 49 GDPR applies. An adequate level of data protection can be ensured by entering into a contractual agreement for establishing an adequate level of data protection with the third parties containing provisions equivalent to the statutory requirements and by agreeing to appropriate guarantees.
The host can optionally start a recording of the meeting. The recording includes video, sound, and, if applicable, an activated transmission of the screen content.
The recording is only carried out locally on the device of the host (client). After the end of the recording, the video file is saved locally on the device of the host using the browser file download functionality.
All participants are informed about the start and end of a recording by the application.
We have no access to the recorded data and therefore do not process it. The moderator is solely responsible for the processing of these data.
When dialing in by telephone, the number of the caller is displayed to all participants, unless the caller suppresses the number.
During the meeting, the moderator can rename the names or numbers of the guests visible to all participants.
As a user of the Swyx Connector for Microsoft Teams application (hereinafter "App"), we inform you in the following about the collection of personal data when using this App. Personal data is all data that can be related to you personally, e.g. name, address, email addresses, user behavior.
The person responsible for the data within the app is Swyx Solutions GmbH (see above) in accordance with Article 4 (7) of the EU General Data Protection Regulation (DS-GVO). You can reach our data protection officer at firstname.lastname@example.org or our postal address with the addition "Data Protection". Please note that the app will not function properly without appropriate servers. The data from the app is synchronized with the servers required for operation and therefore falls under the responsibility of the respective operator. You can find more details about this under "Functions of our apps".
When you contact us by e-mail or via a contact form, your e-mail address and, if provided by you, your name and telephone number will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary, or - in the case of legal retention obligations - we restrict the processing.
You have the following rights vis-à-vis us regarding the personal data concerning you:
You also have the right to complain to a data protection supervisory authority about the processing of your personal data in our company.
The functions of our app can only be used in connection with a SwyxIt! software client installed locally on the user's PC, for which you, your company or your employer have purchased and installed licensed Swyx software.
Only after an authentication between the app and the local SwyxIt!, the data is synchronized with the local SwyxIt! required for this purpose and the app functions are available.
When downloading the app directly from "Microsoft Teams", no further information is transferred to the Microsoft Teams "marketplace" that has not already been transferred for downloading the Teams application. This is in particular username, email address and customer number of your account, time of download, payment information and the individual device identification number. We have no influence on this data collection and are not responsible for it. We process the data only to the extent necessary for downloading the app to your end device and using the app.
The app is installed on the user's PC within the Microsoft Teams client software. The Microsoft Teams user adds the app via a function provided by Microsoft Teams.
When using the app, the personal data described below from the local SwyxIt! program are used. They are technically necessary to offer you a comfortable use of the app functions and to ensure stability and security:
The data is displayed in the app and synchronized with the respective SwyxIt! locally as far as it is necessary to provide the functionality.
The app does not store any data. The app synchronizes selected data (see listing above) from a locally started SwyxIt! telephony client between the SwyxIt! and the Swyx App by displaying them visualized - this only as long as and under the condition that a local SwyxIt! program on the PC is also started and thus the user is logged on to a Swyx PBX. In all other cases the Swyx App only displays an empty frame with menu structures and does not contain any personal data.
The user interacts with the app via the displayed buttons. These always trigger an action in the local SwyxIt! immediately. Additionally, the user can enter a phone number - this will then be called using the local SwyxIt!
The local SwyxIt! works together with the Swyx PBX. The Microsoft Teams service is not involved in the telephony of the Swyx App.
The respective operator has access to the data on the SwyxIt! or the Swyx server. (Legal basis is Art. 6 para. 1 p. 1 lit. b DS-GVO).
Swyx Solutions GmbH does not have access to the personal data within the Swyx application. In general, the data from the App which is synchronized with the servers is the responsibility of the respective server operator. During normal operation this data is synchronously available in the Swyx App and on the servers.