BlogNew Swyx Version 12.10 improves teamwork and customer service

New Swyx Version 12.10 improves teamwork and customer service

The newest version 12.10 is now available and offers an improved messenger and much more.

With improved support for certified Yealink end devices, version 12.10 enables so-called hot desking and much more.

The latest version 1.5 of Swyx’s VisualGroups queue management tool now also offers additional features and more options to increase efficiency and service quality in the management of high call volumes. These include a callback function to improve customer satisfaction, the ability to categorize calls by manually assigning keywords and the optional deactivation of call distribution.

In addition, Swyx offers a new licensing model with the Basic, Professional and Premium function profiles introduced as part of the Swyx Flex rental model now also available for purchase.


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