Support of Microsoft Exchange 2007, 2010 and Microsoft Office Communications Server 2007 R2 (kb3580)

The information in this article applies to:

  • SwyxWare v6.20 Maintenance Pack 1
  • Microsoft OCS 2007 R2
  • Microsoft Exchange 2010
  • SwyxWare v7.00
  • SwyxWare v6.20
  • Microsoft OCS 2007
  • Microsoft Exchange 2007
  • Microsoft CRM

[ Summary | Information | Links ]


This article describes the compatibility of SwyxWare in conjunction with Microsoft Exchange 2007 / 2010 and Microsoft Office Communications Server 2007 R2. Furthermore a detailed configuration tutorial for the SwyxWare Exchange 2007 / 2010 interconnection can be downloaded here.


Since version 6.20 (incl. Quickfix 2) the SwyxWare offers the opportunity to connect to Microsoft Exchange Server 2007 / 2010 or Microsoft Office Communications Server 2007 R2. Please note, that SwyxWare v6.20 QF2 is only available via direct request to Swyx Support (

Microsoft Exchange 2007 / 2010

A detailed description on how to establish a connection between SwyxWare and Microsoft Exchange Server can be found in the ZIP archive listed at the end of this article. In addition to that the article contains an overview of the functions of Microsoft Exchange that can be used in conjunction with SwyxWare V6.20 QF 2.

Microsoft Office Communications Server 2007 R2

A detailed description on how to establish a connection between SwyxWare and Microsoft OCS 2007 R2 can be found here: SIP-Trunk mit Swyx

Microsoft OCS 2007 R2 connected to SwyxWare V6.20 (incl. Quickfix 2) offer the following functionalities: 

  • outbound and inbound calls  (PSTN Breakout)
  • basic Call Routing (no announcements possible)

Please note:
If you would like to use Call Routing in a SwyxWare scenario with Microsoft Office Communications Server 2007 R2, any kind of Call Transfer is not possible because the OCS does not support the required SIP REFER to perform this action. Because of the fact that a SwyxWare script always initiates a Transfer when an incoming call was accepted by an announcement before, Call Routing with announcements can not be used between SwyxWare and OCS.


As far as software supplied or used by us, includes open source elements the additional terms under apply in addition. An overview which products from the Swyx portfolio include open source elements and which open source license is relevant can be found under

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Enreach in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.


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