INFO
Summary
Information
Configuration of headsets for SwyxIt! and SwyxPhone (kb3149)
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PrintversionThe information in this article applies to:
- SwyxIt! Handset P280
- SwyxIt! Collaboration Pack
- SwyxPhone L615
- SwyxIt! Headset H410 (DECT, monaural)
- SwyxIt! Headset H391 (Bluetooth, monaural)
- SwyxIt! Headset H371 (DECT, monaural)
- SwyxIt! Headset H345 (binaural)
- SwyxIt! Headset H344 (monaural)
- SwyxPhone L680
- SwyxPhone L660
- SwyxPhone L640
- SwyxPhone L620
- SwyxPhone S315
- SwyxIt! Headset H390 (Bluetooth, monaural)
- SwyxIt! Headset H325 (binaural)
- SwyxIt! Headset H324 (monaural)
- SwyxIt! Headset H380 (DECT, monaural)
- SwyxIt! Headset H370 (DECT, monaural)
- SwyxIt! Headset H360 (DECT, monaural)
- Plantronics Headsets
- SwyxPhone L540
- SwyxPhone L520s
- SwyxIt! Headset H350 (DECT, monaural)
- SwyxIt! Headset H342 (binaural)
- SwyxIt! Headset H340 (monaural)
- GN Netcom Headsets
- SwyxPhone L440
- SwyxPhone L400
- SwyxIt! Handset P250
- SwyxPhone L420
- SwyxIt! all versions
[ Summary | Information ]
Summary
Summary
This article provides an overview about the various headsets and adapter cables (including also older ones)
Information
Information
Headsets
Many headsets are connected to a QuickDisConnect jack (also referenced as QD jack). The QuickDisConnect jack allows you to quickly and simply disconnect a connection if, for example, you would like to leave the headset on when you leave the room. The active line remains activated and is not put on hold.
If the headset has a QuickDisConnect jack, you will need an additional cable for the connection to the PC or ip-phone, please see table 2.
| Product | Explanation | Comment |
| SwyxIt! Headset H310 USB | Mono Wear Form (USB) | = Jabra UC Voice 550 Mono |
| SwyxIt! Headset H311 USB | Duo Wear Form (USB) | = Jabra UC Voice 550 Duo |
| SwyxIt! Headset H324 | Mono Wear Form (QuickDisconnect Jack) | = GN2000 IP Mono |
| SwyxIt! Headset H325 | Duo Wear Form (QuickDisconnect Jack) | = GN2000 IP Duo |
| SwyxIt! Headset H324 USB | Mono Wear Form (USB) | = GN2000 USB Mono |
| SwyxIt! Headset H325 USB | Duo Wear Form (USB) | = GN2000 USB Duo |
| SwyxIt! Headset H340 | Mono Wear Form, ultralight with variable wearing style (QuickDisconnect Jack) | = GN2100 |
| SwyxIt! Headset H342 | Duo Wear Form, ultralight (QuickDisconnect Jack) | = GN2100Duo |
| SwyxIt! Headset H344 | Mono Wear Form, ultralight with variable wearing style (QuickDisconnect Jack) | =Jabra BIZ 2400 IP Mono |
| SwyxIt! Headset H345 | Duo Wear Form, ultralight (QuickDisconnect Jack) | =Jabra BIZ 2400 IP Duo |
| SwyxIt! Headset H344 USB | Mono Wear Form, ultralight with variable wearing style (USB, Bluetooth) | =Jabra BIZ 2400 USB Mono |
| SwyxIt! Headset H345 USB | Duo Wear Form, ultralight (USB, Bluetooth) | =Jabra BIZ 2400 USB Duo |
| SwyxIt! Headset H350 | wireless headset (DECT) with extensive range
for the hook off function:
| = GN9120 from GN Netcom See also Configuration of Swyx H350 Headset (cordless, for COM-Port) (kb2624) |
| SwyxIt! Headset H360 | wireless headset (DECT) with extensive range, connected to PC via USB | = CS60 USB from Plantronics |
| SwyxIt! Headset H370 | wireless headset (DECT) with extensive range, connected to PC via USB | = GN9330 USB from GN Netcom |
| SwyxIt! Headset H371 | wireless headset (DECT) with extensive range, connected to supported SwyxPhones via RJ11 or DHSG-adapter 1) | = Jabra GN9330e from GN Netcom With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required. |
| SwyxIt! Headset H372 | wireless headset (DECT) with extensive range, connected to PC via USB | = Jabra PRO 930 USB |
| SwyxIt! Headset H373 | wireless headset (DECT) with extensive range, connected to supported SwyxPhones via RJ11 or DHSG-adapter 1) | = Jabra PRO 920 With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required. |
| SwyxIt! Headset H380 | wireless headset (DECT) with extensive range, connected to PC via USB | = GN9350 from GN Netcom With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required. See also Headset H380 configured for SwyxIt! (kb3364) |
| SwyxIt! Headset H390 | wireless headset (Bluetooth) with hook off function at headset, connected to PC via USB-Bluetooth dongle, or via Bluetooth to mobile phone | = Voyager 510 USB with USB-Bluetooth dongle from Plantronics |
| SwyxIt! Headset H391 | wireless headset (Bluetooth) with hook off function at headset, connected to PC via USB-Bluetooth dongle, or via Bluetooth to mobile phone | = Jabra Go 6430 with USB-Bluetooth dongle |
| SwyxIt! Headset H392 | wireless headset (Bluetooth) with hook off function at headset, connected to PC via USB-Bluetooth dongle, or via Bluetooth to mobile phone | = Jabra Supreme UC with USB-Bluetooth dongle |
| SwyxIt! Headset H410 | wireless headset (DECT), Mono Wear Form, Touchscreen, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter), Mobile Phone (Bluetooth) | = Jabra Pro 9470 With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required. |
| SwyxIt! Headset H411 | wireless headset (DECT), Duo Wear Form, Touchscreen, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter), Mobile Phone (Bluetooth) | = Jabra Pro 9465 Duo With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required. |
| SwyxIt! Headset H412 | wireless headset (DECT), Mono Wear Form, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter) | = Jabra Pro 9450 Flex Mono With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required. |
| SwyxIt! Headset H413 | wireless headset (DECT), Duo Wear Form, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter) | = Jabra Pro 9450 Flex Duo With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required. |
1) Please note that the electronic hook switch of the H371 will only be supported from version "L" resp. from datecode 9/09
Cables for connecting a headset
The headsets listed above can be connected to the PC or SwyxPhone via the following adapter cables:
| Cable | Connectors | connects... | with... | Comment |
| Headset Cable K400 | Jack 2*3,5mm to QuickDisconnect jack | PC Soundcard, Handset P250, SwyxPhone S315, | H32x, H34x (without 'USB') | AtP250 itis no longer possibleto connecta headsetfromWindowsVistaSP1,seekb3817. |
| Headset Cable K405 | Jack 3,5mm to QuickDisconnect jack | P150 | H32x, H34x (without 'USB') | |
| Headset Cable K410 | USB to QuickDisconnect jack | PC USB | H32x, H34x (without 'USB') | = Jabra Link 220 (since 2010/02) = GN 8110 USB (until 2010/01 |
| Headset Cable K411 | USB to QuickDisconnect jack | PC USB | H32x, H34x (without 'USB') | = Imtradex USB adapter with four buttons (volume +/-, speaker and microphone mute with red LED) |
| Headset Cable K412 | USB to QuickDisconnect jack | PC USB | H32x, H34x (without 'USB') | = GN 8120 with three buttons and three LEDs |
| Headset Cable K415 | USB to QuickDisconnect jack Bluetooth to QuickDisconnect jack | PC USB Bluetooth mobilephone | H32x, H34x (without 'USB') | = Jabra Link 280 |
| Headset Cable K420 | RJ11 to QuickDisconnect jack | SwyxPhone L400, SwyxPhone L420e, SwyxPhone L615, SwyxPhone L620, | H32x, H34x (without 'USB') | Switchbox for handset/headset mode, includes K440 cable for connection to headset. Required as this phones do no have a native headset connector. The box is connected where the handset-cable was connected before, the handset + headset are also connected to the box. |
| Headset Cable K430 | RJ45 to DSub15 | Gameport (Soundcard) | H350 | only for the hook off function (not supported any more with current SwyxIt! versions) |
| Headset Cable K440 | RJ11 to QuickDisconnect Jack | QuickDisconnect Jack | H350 | |
| Headset Cable K440 | RJ11 to QuickDisconnect Jack | SwyxPhone L420p, SwyxPhone L420s, SwyxPhone L440, SwyxPhone L520p, SwyxPhone L520s, SwyxPhone L540, SwyxPhone L640, SwyxPhone L660, SwyxPhone L680, SwyxIt! Handset P280 | H32x, H34x (without 'USB') | Use of H32x/H34x (without 'USB') without Switch for Handset/Headset (as K420 but without switchbox because not required) |
| Headset Cable K441 | 8 pin western to QuickDisconnect Jack | SwyxPhone L640, SwyxPhone L660, SwyxPhone L680 | H32x, H34x (without 'USB') | |
| Headset Cable K445 | RJ45 to DSub 9 | Com-Port (PC) | H350 | for hook off function and call signaling (not supported any more with current SwyxIt! versions) |
| Headset Cable DHSG-Adapter | Special Y-cabel | SwyxPhone L420s + Acoustic Adapter, SwyxPhone L440 + Acoustic Adapter, SwyxPhone L520s + Acoustic Adapter, SwyxPhone L540 + Acoustic Adapter, SwyxPhone L640, SwyxPhone L660, SwyxPhone L680 | H371, H373, H380, H41x | Connects headsets which support DHSG/EHS (electronic hook switching) with SwyxPhones to be able to accept an call directly at the wireless headset. At SwyxPhones L420s/L440/L520s/L540 an "Acoustic Adapter" needs to be installed in addition into an option-bay below the phone. SwyxPhones L640/L660/L680 already include DHSG support, therefore no Acoustic Adapter is required. For other SwyxPhone models DHSG is not possible, here you can just use a normal RJ11 cable but then must accept the call at the SwyxPhone itself.
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Further info can be found in the attached PDF-documents and also in the SwyxPhone manual in chapter "6.8.1 Combination options of telephones and headsets".